Filmora - AI Video Editor
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Video Creativity
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Filmora
Complete video editing tool.
DemoCreator
Efficient tutorial video maker.
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High-speed media conversion.
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Powerful AI video generator.
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AI video presentation maker.
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EdrawMax
Simple diagramming.
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Collaborative mind mapping.
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A professional Gantt chart tool.
Mockitt
Design, prototype & collaborate online.
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PDF creation and editing.
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Cloud-based document management.
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Simple and free PDF reading.
HiPDF
Free All-In-One Online PDF Tool.
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Recoverit
Lost file recovery.
Repairit
Repair broken videos, photos, etc.
Dr.Fone
Mobile device management.
MobileTrans
Phone to phone transfer.
FamiSafe
Parental control app.
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Filmora
Products
Platforms
Desktop
Video Editor
>
Mac Video Editor
>
Mobile
Video Editor for iOS
>
Video Editor for Android
>
Video Editor for iPad
>
Web
Video Editor Online
>
Assets
Creative Assets
>
Features
Video
Compound Clip
NEW
Screen Recorder
>
Speed Ramping
>
Keyframing
>
Green Screen
>
Audio
Auto Beat Sync
>
Audio Visualizer
>
Auto Synchronization
>
Silence Detection
>
Audio Ducking
>
Text
AI Copywriting
NEW
Add Text To Video
>
Text-To-Speech (TTS)
>
Speech-To-Text (STT)
>
Multi-Clip Editing
>
Assets
Video Effects
>
Preset Templates
>
AI Portrait
>
Boris FX
>
NewBlue FX
>
All Features >
AI
Filmora AI
Next-Gen Editing with AI
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AI Features
NEW
AI Copilot Editing
>
AI Text-Based Editing
>
AI Music Generator
>
AI Text-To-Video
>
AI Vocal Remover
>
AI Thumbnail Creator
>
AI Image
>
AI Copywriting
>
AI Smart Cutout
>
AI Smart Masking
>
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AI Tips
Meet AI
>
ChatGPT Video
>
AI-Generated Video
>
Metaverse
>
AI Marketing
>
AI Video Editor
>
AI Video Generators
>
AI Music Composers
>
AI Voice Generators
>
AI Music Remixer
>
Learn More >
Solutions
Filmora for
Influencers
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SMBs
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Video Solutions
YouTube Monetization
>
Intro Video
>
Promo Video
>
Explainer Video
>
Slideshow Video
>
Product Video
>
Marketing Video
>
Presentation Video
>
TikTok Video Ads
>
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Resources
Master Class
Enhance your mastery of advanced video editing skills
Creator Hub
Showcase your limitless creativity with Creator Hub
Content Hub
Explore more video creation ideas for all kinds of hot topics
Marketing Calendar
Plan your goal 2024 marketing campaign
Video Trends
Find out what's trending in video this week
DIY Special Effects
Find out how to create a special effect
Community
Trendbook
>
Creative Garage
>
Refer A Friend Program
>
Achievement Program
>
Video Events
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Creator Spotlight
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Get Certified
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Blog
Best Video Editor Software
>
Screen Recording Tips
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Audio Editing Tips
>
Video Editing Tips
>
Animation Tips
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Help Center
Getting Started
What's New
The latest product news and updates
Video Tutorial
Watch the video tutorial for how to use Filmora
User Guide
Learn Filmora step-by-step guide
Tech Specs
A full list of supported formats, devices, and GPUs
Customer Support
FAQs
All the information you need to help you use Filmora
Contact Us
Get in touch with our support team for free
Version History
Check Filmora 9-12 history version information
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Home
Support Center
FAQ
Frequently Ask Questions About Filmora
Answers to common questions.
FAQ
Answers to common questions.
Filmora 101
Filmora User Guide
Filmora 101 Video Tutorial
Video Essentials
Quick tips and tricks for making videos.
Choose a Category
License Inquiry (
)
1. What is the license difference between Filmora9 and Filmstock?
2. Why I have been charged for subscription since I purchased the lifetime license?
Filmora Activation and Account (
)
1. How do I activate FilmoraX if I have a registration code for the old version of Filmora
2. What is the difference between the paid version and the trial version of Filmora9
3. How to activate my Filmora9 after purchase
4. How to activate Filmora on an old version (Filmora 8 and 7)
5. What can I do if it asked me to pay again or shows me a free plan after purchase
6. How to reactivate Filmora9 after I change or format my computer
7. What can I do if I want to change my email or forgot my account and password
Others - FAQ (
)
1. How to Cancel My Subscription?
2. What can I do when my preview is black?
3. What can I do if Filmora9 crashed after hitting import button to load files on my Dell?
4. What can I do if Filmora9 crashed after hitting import button to load files on my Dell computer?
5. How to update graphics driver to solve some crash issues in Filmora?
6. Can I use the built-in effects in Filmora9 commercially
7. How to take a sample in macOS when my Filmora9 freeze?
Export Issues - FAQ (
)
1. Can I edit the project again once I exported it to other formats
2. What can I do if the quality of my exported video is bad?
3. Why the conversion process is so slow?
Creative Edit - FAQ (
)
1. How to edit green screen video with Filmora9
2. How to create thumbnail for my video?
3. How can I get a plain text in Filmora9?
4. How can I add a watermark/logo(PIP) to my video?
Filmstock Effects Issues (
)
1. What's the difference for Filmstock license
2. What the effects will be once my subscription of filmstock expired?
3. What is Filmstocks
4. How can I download Filmora effects after purchasing Filmstocks subscription?
5. How can I install the single effects purchased from our old effects store in Filmstock?
6. What should I do if my effect download failed?
Import and Upload - FAQ (
)
1. What can I do if fail to open/save my project due to the write permission?
2. Common tips on opening projects
3. What should I do if want to open my project in another computer?
Basic Edit - FAQ (
)
1. How can I adjust aspect ratio during editing with the Filmora9?
2. What can I do to get a snapshot with high quality?
3. Why my video quality is so poor once added to timeline?
4. Why the video is lagging in the timeline?
5. What can I do if the text/element I applied is not showing up?
6. Why it is not working when I slow down a video
7. Why there is blank space left in the timeline after I cut/delete the video?
Download, Install and Upgrade (
)
1. Limitations of Filmora9 Trial Version
2. How can I activate my Filmora9?
3. Why I have both Filmora 8 and Filmora9 on my desktop?
4. Difference between Filmora 8, Filmora9, and FilmoraPro
5. Why I got an old version V7.8.9
6. What can I do if the installation was stuck at 0% or 98%?
7. Is it free to upgrade to Filmora9 from an older version