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Frequently Asked Questions
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Does the Wondershare Filmora subscription include Filmstock Standard assets and the AI Portrait Add-On usage rights?
The Filmora annual and perpetual plans include one-month usage of both Filmstock standard assets and AI Portrait Add-on when they are checked. You can renew them for a fee when they expire.
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What is the Filmora Perpetual License?
If you buy a Perpetual License, you will get lifetime access to the version of the software you purchased the license for, including updates. However, this plan does not include future versions of the software. Should a new version be released, you would need to purchase a new plan to access it.
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Is one license good for both Mac and PC (Windows)?
No. PC (Windows) licenses can only be used on PC computers and Mac licenses can only be used on Mac computers. If you move from a Mac to a Windows PC, or a Windows PC to a Mac, you will not be able to transfer and activate your license on the new computer. Please make sure you are purchasing the correct version for your operating system.
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How can I activate my Filmora?
You can use the same Wondershare ID account to activate this new version of Filmora through online or offline activation.
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Limitations of the Filmora trial version?
The trial version is functionally the same as the paid version, except there is a watermark in the new output files. There will be no watermark in the new output files after you purchase a license to activate the software.
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How do I update my current Filmora to Wondershare Filmora X?
You can update your Filmora software by clicking the Free Download button on our Filmora website. Click the link to visit our Filmora website: https://filmora.wondershare.com/video-editor/
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How do I use the Filmstock standard assets?
You can drag the standard assets tagged with a to the timeline to preview before you export. But to export the video with the assets applied, you need to subscribe to the Filmstock Standard Assets accordingly.
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How do I use the AI Portrait Add-on?
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I see standard assets tagged with a under the Filmstock directory only, why?
Standard Assets are available on Filmora (for Windows) V10.5 and later versions. We recommend you to update to the latest Filmora version to check and use all standard assets.
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How do I purchase the Filmstock Standard assets and the AI Portrait background remover add-on?
If you have subscribed to Filmora without the Filmstock Standard Assets or the AI Portrait plan included, you can visit https://filmora.wondershare.com/store/windows-effects-assets-add-on.html to purchase them in bundle. If you need to subscribe just to the AI Portrait Add-on, go to https://filmora.wondershare.com/store/windows-ai-portrait-add-on.html; if you want to purchase just the Filmstock Standard Assets, go to https://filmstock.wondershare.com/plan.html.
