Pick up your plans of Filmora
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Knowledgeable representatives are available to assist you through instant live chat and email response within 24 hours by submitting requests in Support Center.
The product comes with a 30-day money-back guarantee.
Free software update within the valid period of the software.
Frequently asked questions
If you buy a Perpetual License you will get lifetime access to the version of the software you purchased the license for, including updates. However, this plan does not include future versions of the software. Should a new version be released, you would need to purchase a new plan to access it.
No. PC (Windows) licenses can only be used on PC computers and Mac licenses can only be used on Mac computers. If you move from a Mac to a Windows PC, or a Windows PC to a Mac, you will not be able to transfer and activate your license on the new computer. Please make sure you are purchasing the correct version for your operating system.
You can use the same Wondershare ID account to activate this new version of Filmora through online or offline activation.
The trial version is functionally the same as the paid version, except there is a watermark in the new output files. There will be no watermark in the new output files after you purchase a license to activate the software.
You can update your Filmora software by clicking the Free Download button on our Filmora website. Click the link below to visit our Filmora website: https://filmora.wondershare.com/video-editor-mac/
Please click the link below to find more details about Filmstock effects: https://filmstock.wondershare.com/help.html
Your data privacy and security are a top concern for us.
Protecting our customers' information is our number 1 priority. We believe privacy is a fundamental human right and you have the right to see how your data is stored. We are committed to maintaining strong protections for our customers. We promise to be trustworthy, transparent and accountable.
Support when you need it from people who care.
We care about our customers and your problems are our concern. We promise to provide you with support whenever you needed from our helpful and enthusiastic staff. Our team members will be more than happy to provide the support that you need and additional support.
Frequently asked questions
Absolutely. To use Filmora for company use, choose the Business Plan.
Company use includes any use by a business both internal (i.e. training, presentations, and internal communication) and external (i.e. marketing, promotions, and advertising). This also includes videos that are the product or service being offered (i.e. editing videos for paying clients).
If you do not make videos on behalf of a brand or business entity, then you can choose one of the Individual Plans. However, if you have an Individual Plan and make a commercial video (i.e. a video including paid product placement) then you will need to state in your video's description that it was made with Filmora.
If your YouTube channel is for a company or brand, you should purchase the Business Plan. If it’s not, you can choose one of the Individual Plans.
The more licenses you buy, the greater the discount. For five licenses or more, our team will give you a bespoke discount.
Multi-User Control is the ability to manage your licenses across multiple devices from one account at Filmora's user center.
The music and sound effects in Filmora can't be used by a company (externally and internally). However, with the Business Plan, you get access to Filmstock’s thousands of music and sounds effects which can be used for commercial purposes.