9 Solutions to Facebook Video Black Screen Issues on Chrome/Safari/Firefox [Updated]

In the modern times of video sharing and streaming, social media has a prominent role to play. As essential as it has become, platforms like Facebook often blackout when playing a video. No matter what browser you are using, this issue is likely to come up during playback. This article looks into the top solutions on how to fix black screen on Facebook videos issue.

Part 1. Exploring the Solutions to Facebook Screen Blackout

The black screen issue could arise from many reasons, like faulty browser settings or a slow internet connection. Thes following fixes are outlined across Google Chrome, one of the many browsers that users use. Go through the following fixes and resolve your browser’s issue by following their outline:

1.Refresh the Browser Page

The first and most effective solution to fix the issue is to refresh the browser. Sometimes, temporary glitches or loading errors can prevent a video from playing properly, resulting in a black screen. Follow the instruction below to learn how to fix the black screen on Facebook videos using this technique:

• Use the Refresh Button on Top. When your screen blacks out, access the “Refresh” button on the top left to reload the page.

2. Shift Your Browsers and Play the Video

At times, the black screen issue is limited to the browser you are using due to compatibility issues. A simple but effective troubleshooting step is to switch to a different browser and try playing the video again.

3. Clear all Facebook Cookies from Your Browser

Corrupted or outdated cookies can interfere with Facebook’s video playback, leading to the black screen issue. Clearing Facebook cookies can help resolve the problem by forcing your browser to load fresh data from Facebook’s servers. Follow the instructions below and see how you can resolve the black screen on Facebook issue by clearing cookies:

Step 1. After opening your browser, click the “Three Dots” menu from the top right to open a pop-up. Scroll down this menu and click the “Settings” option to proceed to the next window.

Step 2. In the settings window, enter the “Privacy and Security” tab from the left panel. From the right section, select the “Third-Party Cookies” option to continue to the next step.

Step 3. As you are directed to the next interface, select the “See all site data and permissions” option to access more settings.

Step 4. Finally, search for “Facebook” in the top right search bar and hit the “Delete” icon to clear all Facebook-related cookies.

4.Restart Your Device

Restarting your device is one of the simplest yet most effective ways to fix the Facebook video black screen issue. The following steps are about restarting your device to resolve the Facebook Reels black screen issue:

• Access Restart From Start Menu. To restart your Windows device, enter the “Start” menu and press the “Power” button to “Restart” your PC.

5.Optimize the Storage on Your Device

Your video playback can be impacted if your device is running low on storage. Limited storage can prevent Facebook from loading video files and lead to incomplete playback. You can optimize the space by removing unnecessary media files and software from the device.

6.Update Your Device’s Software

Another fix that could help you ensure a smooth playback is updating your device’s software. New updates in the software fix bugs and often offer improved compatibility with videos. Follow the instructions below to learn how you can resolve the Facebook video black screen issue by updating the software:

Step 1. First, open the “Start” menu on your Windows and access the “Settings” button to proceed to the next steps.

Step 2. Using the next window, select the “Update & Security” option to continue.

Step 3. From the left panel, access the “Windows Update” tab and click “Download and Install” to initiate the software update.

7.Turn off the VPN

An enabled VPN on your browser can sometimes hinder the video playback for Facebook. Therefore, it is a good idea to turn it off to ensure that no ad-blockers or downloaders come in the way of your video. Although this method varies, the following instructions demonstrate disabling or enabling the VPN extension on a browser to resolve the black screen on Facebook issue:

• Disable VPN. First, open the VPN extension icon from the top right and hit the “Power” button to enable or disable the VPN.

8.Disable Browser Extensions

Despite enhancing functionality, extensions sometimes interfere with video playback, leading to a black screen on Facebook videos. Ad blockers or privacy tools can conflict with Facebook’s scripts and prevent videos from loading properly. Follow the steps below to learn how you can solve the Facebook Reels black screen issue by disabling browser extensions:

Step 1. To disable extensions, hit the “Extensions” icon from the top right and click “Manage Extensions” to continue.

Step 2. Now, view all the extensions and enable them using the designated toggle button.

9.Disable Hardware Acceleration

While hardware acceleration can improve performance, it sometimes causes problems like a black screen when playing Facebook videos. Disabling hardware acceleration can resolve this issue by forcing the browser to handle video processing differently. The following steps should be followed to disable this utility on Chrome:

Step 1. To fix the black screen on Facebook using Chrome, click the “Three Dots” menu on the top right and access “Settings.”

Step 2. When the “Settings” page opens, access the “System” tab from the left and disable the “Use graphics acceleration when available” button.

Bonus Part. Crafting a Perfect Video Using Wondershare Filmora

After learning how to fix the black screen on Facebook videos, let's dive into the process of putting together a decent video for Facebook. With the right editing tool like Wondershare Filmora, you can polish your raw footage and create a compelling film. This tool offers functionality for mobile phones and desktops, catering to all users.

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Utilizing Wondershare Filmora for Desktop

Users looking for extensive video editing on their content can look into the desktop version. This version offers a complete video editing suite to fix the flaws and enhance the appeal. From trimming and cropping to AI functionalities, you can use everything in the desktop version. For quicker results, users can import multiple media files at a time to merge and edit them together.

Once you have fixed the black screen on Facebook problem and downloaded that video, you can use the built-in assets. These Filmora assets allow users to incorporate text, images, effects, and filters to enhance the appeal. Follow the steps below and see how you can use Filmora to edit video and audio:

Step 1. Start a New Project and Import a Video. Upon successfully launching the main interface of Filmora, enter a “New Project” to “Import” a video.

Step 2. Begin Adjusting Audio. As the video is dragged to the timeline, access the right panel to unveil the “Audio” section. Now, make changes like “Volume,” “Sound Balance,” and more.

Step 3. Continue to Adjust the Audio. Scroll down the panel to enable the “AI Voice Enhancer” and “Normal Denoise” features.

Step 4. Split the Video to Create Transitions Between Clips. Now, access the video timeline and right-click to “Split” the timeline into two clips.

Step 5. Add Transition Templates. To smoothly shift from one clip to the next, access the “Transitions” tab from the top toolbar and apply the template where needed.

Step 6. Apply Filters to Enhance the Visuals. For an enhanced visual appeal, open the “Filters” tab from the top toolbar and apply the desired filter where needed in the video.

Step 7. Export the Video to the Device. Once you are done editing, navigate to the top right and select the “Export” button to export the video using the next window.

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Key Features of Wondershare Filmora

1. AI Object Remover: With a few simple brush strokes, you can get rid of any undesired object from your video. Using the advanced algorithms, you can remove multiple objects at a time.

2. Smart Short Clips: Using just a few clicks, convert a lengthy video into short and digestible clips. The clips can be customized by adjusting the aspect ratio and using over 50 video templates.

3. AI Voice Cloning: Generate a compelling voiceover for your videos using your original voice. Users can customize their speech in more than 16 languages to enhance the video’s accessibility.

4. AI Voice Changer: Transform the narration in your video into exciting characters after resolving the Facebook Reels black screen. However, if you do not like the built-in characters, you can also use the voice filters for attractive voice changing.

5. Auto Reframe: Explore the advanced video cropping abilities of this feature with the power of AI. This utility intelligently detects the main highlight of your video and creates a clip using just that frame.

Crafting Videos on Mobile With the Filmora App

When looking for minor tweaking in a video, using the mobile application is the best choice. With its AI and basic editing tools, it refines your content and adds to its aesthetic. The Filmora App [iOS/Android] is a multipurpose solution that offers everything from trimming to advanced AI facilities. Besides video editing, it also provides various audio adjustment tools that result in a comprehensive video output.

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After fixing the black screen on Facebook, users can avail themselves of the AI-generative features and create a video with multiple images. Besides images, you can also create AI music and sound effects to create a compelling social media video. Check out the guide below and learn how you can use the Filmora App to access video resources:

Step 1. Explore the Video Editing Toolbar. As you open the Filmora App on your phone, tap the “Three Dots” icon to access the video editing toolbar. It is categorized as new and AI features, which can be used based on your needs.

Step 2. Discover the Explore Section to Learn More. Using the main interface of the Filmora App, enter the “Explore” tab from the bottom right and look at the exciting image-to-video templates.

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Conclusion

To sum up, this article was a detailed guide on the possible fixes for the Facebook video black screen issue. After presenting the effective solutions, we explored that Wondershare Filmora can be used as an effective video editor for making content for Facebook, both on desktop and mobile.