Filmora - AI Video Editor
Edit Faster, Smarter and Easier!
Filmora Video Editor
Effortlessly create video with AI.
  • Various AI editing tools to increase your video creation efficiency.
  • Offer popular templates and royalty-free creative resources.
  • Cross-platform functionality for editing everywhere.

What If My TikTok Not Working on Android/iPhone/Chrome?

Shanoon Cox
Shanoon Cox
Originally published Mar 17, 22, updated May 20, 24

If your TikTok application is not operating correctly, there are a few methods to repair it. Whether the app is not launching at all, crashes regularly, or couldn't play videos, follow the steps below to repair TikTok not functioning. TikTok provides two methods for its customers to experience the social media site. One is through viewing hundreds of videos every day from different individuals all around the globe. The second is by generating your videos for people to see and enjoy. Many users have complained that they experienced an issue while playing or loading TikTok videos. TikTok videos occasionally do not play due to internet-related difficulties, Asia TikTok servers, and device reasons.

Sometimes TikTok video delays owing to internet-related difficulties, server issues, and device issues. These challenges may be understood and addressed simply by following basic but effective measures mentioned in the article below. Many more difficulties tend to slow TikTok and impair the usual operation of the app. Because of such challenges, TikTok does not frequently reply when playing and downloading videos. You may record any of your videos and publish them on the TikTok app. If you run out of ideas, you may complete the TikTok challenges that are hot online. However, occasionally, you meet an issue while you are utilizing TikTok. Many users have stated that they find difficulty while playing or loading TikTok videos. Here, we will go through the major causes why do TikTok videos not playing and the permanent remedies to these difficulties.

Part 1. The Reasons for TikTok Application Bugs

It may be a trite cliché, but that's only because it is true. A lot of electronics issues get fixed by turning it off and back on again. TikTok is presently one of the most popular applications when it comes to entertaining material. While TikTok rarely has any faults and is typically a dependable app, services can face glitches. However, it still disappoints some consumers due to existing system flaws, malfunctions, and other similar concerns.

  1. Check the Google Play Store or the App Store for awaiting updates. An app may start nagging after you’ve missed an update or two.
  2. Take a check at your phone notification settings to see whether they enable TikTok to give you alerts.
  3. Slow mobile data connection might cause downloads of movies to function badly, and may ultimately lead to app issues.
  4. In certain circumstances, TikTok difficulties are caused by weak cellular data or Wi-Fi connectivity.
  5. Server outages and code problems are only some of the typical reasons why TikTok may fail to perform correctly
  6. There may have been an issue during the installation, which causes some of the app functions not to operate properly.

Part 2. Types of TikTok Bugs Leads to TikTok Not Working

On TikTok’s side, the TikTok issues might be caused by glitches or flaws in the software. There may also be an issue with TikTok’s server resulting in TikTok problems. Regular updates generally solve issues on the TikTok app. Some mistakes are more prevalent than others. While others emerge relatively infrequently. Although, the more familiar the issue, the more readily it may be rectified. However, for unusual TikTok issues, you need to become more technical or obtain assistance from official sources like customer support. TikTok faults might come from both your side and from TikTok. Locally, your settings might mix up with the app resulting in TikTok issues. Other applications in your phone might potentially interact with TikTok resulting in multiple TikTok failures.

You can correct common mistakes easily, and we will show you how. Here is a list of recurrent TikTok faults that you discover every day:

  • TikTok is not connecting to the internet.
  • TikTok is not loading videos.
  • Not saving videos.
  • TikTok app is crashing regularly.
  • TikTok video not functioning after sharing.
  • The app is not letting me log in.
  • TikTok server is not responding.
  • TikTok is not removing my account.
  • Not removing my video.

If you experience a frequent mistake like the TikTok bugs mentioned above, you’re in luck. We could just have the answer for them in this tutorial.

Part 3. All Methods to Fix ‘TikTok Not Working’ Due to Bugs

Download Win Version Download Mac Version

1. Fix TikTok Bugs on Android

The major cause of this condition is excessive video watching. As a consequence, TikTok collects additional caches, which are kept in the phone memory. As result, there is not enough capacity to conserve phone data, hence TikTok videos are slow, and there are crashing and hanging difficulties.

The remedy to this issue is to clean the TikTok app's caches and data. This approach is based on the steps indicated below:

  • Launch the TikTok app.
  • Go to your profile page and select one of the three possibilities indicated by three dots.
Click Three Dots
  • Then pick the option to clean caches. Following these easy procedures will swiftly cure your issue.
Clear Cache

2. Fix TikTok Not Working on iPhone

To begin, we suggest resetting the TikTok iOS app as a general approach. Temporary difficulties that emerged during the app’s functioning may be fixed with a simple restart. As a consequence, these app problems might be to fault for any troubles with getting into your TikTok account. Plus, this is an excellent step to attempt after other changes to begin a fresh new session of the TikTok platform.

To Restart Your TikTok iOS App:

  • First, close the TikTok app entirely by deleting it from your Recent Apps or App Switcher.
  • Then, from your homepage, reopen the TikTok app.

3. Fix TikTok Bugs on Chrome

Alternatively, you may try going to in a web browser (ideally on another device) and check whether it loads and operates correctly. If it does not, chances are that the problem is not with your phone and there is an outage of some type.

Login Tiktok
  • First, try shutting the app completely altogether and relaunching it. This looks to be a simple remedy for some customers.
  • If comments still aren’t functioning after a restart, users can try logging out and back in.
  • As a final option, you may remove the software totally and re-download it for a reinstall.

4. Clear TikTok App Cache

If your TikTok app is not operating, it's probably an issue with damaged cache data. If you notice, your TikTok app plays certain videos offline when you start it. It's not magic. The cache memory saves certain data temporarily to let the software operate quicker and function effectively. If your TikTok is acting improperly, deleting the cached data may help solve it. Follow the instructions below to do so.

  • Launch the Settings app from your app menu, then click on the Apps & Notifications.
  • From there, click on the option to see all applications. Usually "App details", "Manage Applications", or "See all apps".
Storage and Cache
  • After showing the list of applications on your phone, select TikTok and launch it. Tap Storage & cache on the TikTok app information screen.
Clear Cache
  • Finally, press Clear cache to delete the stored data. Now touch the back button once and tap on the Force stop button to quit the TikTok app. After that, re-launch the TikTok app to see whether it rectifies the issue or try another method below.

5. Reset the Network

TikTok has become a very frequently used app globally, however occasionally its users have to confront certain challenges. Sometimes when viewing or recording a video, an error does not allow the app to play the video. This issue is not directly connected to the app; however, we may solve this mistake by utilizing alternative ways such as network difficulties. Sometimes our network is giving trouble to the system, and it is not supporting the videos we wish to play. So, the first and foremost duty to remove this problem is to examine our connection. To solve the connection difficulties or ISP APN, we need to take the following steps:

  • Open the settings and click on the network and internet option. From there, click on the mobile network > Open ‘Advanced Options’
  • Click on the access point names and select the three full stops in the upper right corner of your phone's screen.
  • Then click on reset to default. After performing these instructions leave the settings, then go to your home screen and switch on the mobile data. Then play the video to see whether the fault is fixed.
Mobile Networks

6. Restart the Devices:

If TikTok works on another device or browser from the list above, your device seems to be the issue. If the issue continues, consider deleting the program and reinstalling it from the App Store for iOS users or Play Store for Android users. The first thing to do in the case of an application problem on your iPhone device is to switch off then on again. To achieve this, these are the steps to follow:

For iOS:

  • To begin, touch and hold the Power button until you receive the “Slide to Power Off” option on your screen. Then move the slider to the right until the screen on your iPhone or iPad becomes dark.
  • Wait at least 10 seconds after shutting off your iPhone before hitting and holding the Power button until the Apple logo shows on the screen.
Hold the Power Button
  • Finally, wait for your device to completely boot up before trying to log in to your TikTok account to verify whether the TikTok login problem has been fixed.
Login Tiktok Account

For Android:

  • Firstly, find the Power button on your smartphone and hold down the power button until the Power Options menu comes on the screen.
  • After that, hit the Restart button and wait for your device’s screen to turn off fully.
  • Finally, wait for your device to power up entirely. This process may take many minutes to conclude.

Part 4: Conclusion:

Sometimes all that TikTok needs is an update. Someone else has undoubtedly run across whatever difficulty you are having earlier and the developer may have published an update that fixes the problem already. If none of the alternatives above work, remove your TikTok app according to your device. Go to the App Store or Google Play Store. Search for the TikTok application and install it. If you are on an Android smartphone, go to the Play Store, search for TikTok, and check if there is an update available. For an iOS device, visit the App Store, press on your profile symbol, then scroll down to check if there's an update. Summing up, these are the few reliable ways to fix your TikTok bugs handily.

You May Also Like

How to Fast Forward on TikTok?

Do you wish to watch TikTok videos on fast forward? Luckily, this article is all you need to learn How to Fast Forward On TikTok videos to watch as many of them as you can. Here's how!

Posted byRichard Bennett|2024-05-21 16:56:34
How to Speed Up Video on TikTok?

Do you know speeding up videos on TikTok can make your viewers and followers watch more of your videos? In this article, I will show you how to speed up video on TikTok when your recording or uploading.

Posted byRichard Bennett|2024-05-21 16:56:33
How to Stitch on TikTok

How to stitch a video on TikTok and add TikTokers' videos to your video without concerning any copyright issues? In this article, I will show you how to turn on the stitch feature on TikTok, and how to stitch on TikTok step by step.

Posted byOllie Mattison|2024-05-20 16:58:00
How to Add Text to Video on TikTok?

How to add text to a TikTok video and customize its duration to appear at the right time? IN this article, I will show you several creative ways to add, edit and customize the text on TikTok.

Posted byOllie Mattison|2024-05-20 16:58:00
How to Change TikTok Video Background?

Have you ever used the green screen feature or thought to change the video background on TikTok? If not, you are missing a fun part of the TikTok world. Let's see how you can do it.

Posted byOllie Mattison|2024-05-20 16:58:00
Download TikTok Videos Without Watermark Online

Want to download videos from TikTok but fount the watermark? If you're on the hunt for Video Downloader TikTok without Watermark, you've landed at the right spot to find a few great options!

Posted byOllie Mattison|2024-05-20 16:58:00