How do I sign in to Filmora on a new computer?
Install the Filmora version that matches your operating system, open the app, choose Log In, and use the Wondershare ID linked to your purchase. If the device is not recognized, check your Account Center, plan platform, and device-management status before reinstalling.
What account should you use to activate Filmora?
Use the Wondershare ID that received the purchase confirmation or subscription record. Signing in with a different email can open Filmora successfully but leave the editor in trial mode, which may add a watermark to exported files.
The license also needs to match the computer platform. A Windows purchase should be activated in the Windows app, and a Mac purchase should be activated in the Mac app unless your plan explicitly includes cross-platform access.
What should you do if Filmora still shows trial mode?
Refresh the account status by signing out and signing in again, then confirm that the app is connected to the internet for registration. If the device is disabled or the activation limit is reached, use the Wondershare Account Center to review and manage registered devices.
Do not export the final client video until the account status shows the expected plan. A short test export can confirm whether the watermark and feature access have been updated.
How to activate Filmora on a new computer
🤔 Note:
If the plan is not visible after sign-in, check the purchase email, account region, product version, and device-management page before contacting support.
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