Since the TikTok ban in the U.S. made headlines, the REDnote app, also known as Xiaohongshu, has quickly become a popular alternative. Yet, new users often encounter issues during the registration process, especially when receiving verification codes.
If you're eager to join REDnote but getting stuck with pesky issues like REDnote not sending the verification codes during registration, there are a few steps you can take to resolve the problem. Let's go through them together so you can start enjoying the app.
In this article
Part 1. How to Sign Up and Receive REDnote Verification Code
Receiving a REDnote verification code is a crucial step in the signup process, as it helps verify your identity and secures your new account. So, before troubleshooting the issue of not receiving a REDnote verification code, make sure you've followed the signup process correctly.
You can find the REDnote app on Google Play for Android devices and the App Store for iOS devices. When signing up for the first time, you have a couple of options for creating an account.
Option 1: Sign Up via Social Network
For Android Users: You can sign up using your Google account or Facebook. After clicking login, tap the icon corresponding to the service you want to use (Google or Facebook) and follow the prompts to log in with your account credentials.
For iOS Users: If you’re using an iPhone or an iPad, you can use your Apple ID to sign up. Tap the Apple ID icon on the signup page, authenticate with your Apple credentials, and authorize REDnote to use your Apple ID for signing in.
Option 2: Sign Up Using a Phone Number
To use your phone number to create a REDnote account, you can select your country code first from the dropdown menu. Enter your phone number and tap the Log In button to send a verification code to your mobile via SMS or WhatsApp.
Part 2. Common Reasons Why REDnote Verification Codes Are Not Sent
If you’ve followed the right steps to create an account on REDnote but didn’t receive a REDnote verification code, there could be several reasons for this issue.
- High Traffic: Due to the growing popularity of the REDnote app, there are times when its servers become overloaded with a high volume of users accessing the service at once. This surge can delay the delivery of verification codes.
- Daily Limit Exceeded: REDnote has a limit on how many verification codes can be sent to a single phone number each day. If you've asked for several codes in one day, you might hit this limit and see a message like, "Exceeded the daily limit of requesting a code."
- Delayed Codes: Delays in the SMS or WhatsApp delivery systems can occur, meaning your code might still be on its way. This can happen due to poor network connectivity or issues with your mobile carrier.
- Incorrect Entry: Ensure that the phone number or account credentials you provided are accurate. Mistakes in this information can cause the code to be sent to the wrong destination. It may also result in a ‘verification code sending failed’
- Blocked or Restricted Accounts: If there's any suspicious activity associated with your account, REDnote might temporarily block or restrict it from receiving codes as a precaution.
Part 3. How to Fix REDnote Verification Code Issue
Now that you understand the possible reasons why the REDnote verification code sending failed, let's explore how you can address and resolve these issues.
- Try Different Verification Method
If you didn't receive your verification code via a phone number, consider switching to using your Google or Apple ID instead. By linking your account with one of these services, you can streamline the verification process. Refer to Part 1 on how to do it.
- Restart your network
When there is an issue with your network that causes delays or prevents the REDnote verification code from being delivered, a quick network restart can help. Turn off your WiFi or mobile data, wait for a few minutes, and then turn it back on to refresh your connection.
Additionally, restarting your device can also help refresh the network connection and clear temporary glitches that might be affecting code delivery. Try sending the verification code again once done.
- Use a Different Phone Number or Account
Try a different number to bypass the REDnote not sending verification code issues if possible. Don’t worry—once your account is set up, you can update or change your linked phone number if needed (limited to once per month).
- Clear App Cache or Reinstall
An accumulated cache can sometimes hinder app functionality and lead to a verification error. Clear the cache from your device settings, or try uninstalling and then reinstalling the REDnote app to reset its configuration.
- Contact Customer Support
If none of these quick solutions resolve the issue of REDnote not sending a verification code, it’s time to reach out to REDnote customer support for further assistance. Provide them with details about the problem, such as the phone number associated with your account, and the troubleshooting steps you’ve already tried.
Part 4. Getting Started with REDnote
Once you’ve solved the REDnote verification code issue, you're ready to explore everything the app has to offer! Many TikTok refugees (a nickname for REDnote new users who came from TikTok) have joined REDnote as a place to find, create, and share content, especially connecting with users in China where the app originates.
- Vast video/audio effects and creative assets.
- Powerful AI for effortless content creation.
- Intuitive, professional yet beginner-friendly.
- Works on Mac, Windows, iOS, and Android.
Most users combine two languages, English and Chinese, in their content, which makes the platform fresh and fun. And since the REDnote app has become a hot topic and rapidly growing in popularity, it’s the perfect opportunity to jump in and make your mark.
What’s the Best Tool for Creating Video Post in REDnote?
If you’re looking to make standout content for REDnote, Wondershare Filmora is one of the best tools to use. It’s a popular choice among content creators for its ease of use and powerful features, so you can produce high-quality videos quickly with minimal effort.
One of its standout tools is the AI Translation feature, which is perfect for the REDnote translate. This feature helps you translate videos and add subtitles effortlessly. Moreover, it supports more than 20 languages to help users translate content into languages beyond English and Chinese.
Besides that, with Filmora, you can:
- Create Stunning Videos: Use Filmora’s video editing tools, effects, and transitions to make eye-catching videos that grab attention on REDnote.
- Add Fun Effects, Filters, and Animations: Experiment with Filmora’s filters, stickers, and animations to create content that stands out.
- Optimize for REDnote: Filmora makes it easy to adjust your video’s format and dimensions to match REDnote’s requirements with features like Auto Reframeor Smart Short Clip, ensuring your posts look great on the platform.
- Join the “Cat Tax” Trend:Many TikTok refugees use cat content to introduce themselves on REDnote, referring to it as “paying the Cat Tax.” With Filmora, you can easily create and edit your own Cat Tax content, adding cat stickers and effects to make it even more charming and fun.
Conclusion
To solve the issue of REDnote not sending verification codes, it’s important to understand the possible reasons behind the problem and take the right steps to address them. Check your network, ensure your phone number is correct, try alternative signup methods, or clear the app cache.
Once verified, you can start sharing your content and exchanging interactions on REDnote. Don’t forget to use tools like Filmora to help you make high-quality videos quickly and easily.
