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Still have questions? Submit a ticket to our support team.
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Still have questions? Submit a ticket to our support team.
If you don't have Filmora9 yet, click the button below to download it. Choose Mac or Windows depending on your OS, and then follow the instructions to finish the installation process.
After installation, open the program and choose New Project.
Click the Avatar icon in the upper right corner, and a login panel will pop up. Please log in with your Wondershare ID (the email you used to place the order). You will find your Wondershare account and password in your confirmation email after the purchase. Or here is the other way to log in: you can log in with Facebook, Google+, or Twitter.
If you don't have a Wondershare ID yet, read this guide to learn how to create a Wondershare ID.
Note: You can use Filmora9 without logging in, but unless you are logged into a Wondershare ID that has a paid license associated with it there will be a watermark in your exported videos.
Once you log in successfully, you can click the Avatar icon again and it will show your activation status (such as lifetime plan and annual plan).
There are two ways to keep Wondershare Filmora9 up to date: checking for updates automatically and checking for updates manually. Follow the steps below to automatically check for updates:
If you don't want to be prompted to update, set Check for updates automatically to Never. When you want to update, select Check for update under Help to manually check if there is a new version of Filmora available.
Tips: Please save your project manually before updating Filmora9, to ensure you never lose your work.
Go to Control Panel > Programs and Features > Uninstall or change a program, (Go to This PC > Computer > Uninstall or change a program if you are on Windows 10) and then right-click the icon of Filmora and select Uninstall. Click Yes when asked "Are you sure you want to uninstall Wondershare Filmora?"
